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All About Our Shipping Options

Free Shipping to Your Brokerage Office

  • Orders over C$90 (excluding taxes, fees, and after any promotions and discounts) qualify for FREE shipping to a valid Brokerage Office address. Please ensure your shipping address is a valid Brokerage Office and not a residential address.
  • Applies to products up to 36" x 36".
    • All Signs: For Sale Signs, Sandwich Boards, Insert Signs, Directional Signs, Riders, Sleeves, Remove Shoes Signs.
    • All Marketing Materials: Business Cards, Postcards, Feature Sheets, Real Estate Booklets, Flyers, Brochures, Door Hangers, Presentation Folders.
    • All Stationery: Letterheads, Envelopes, Notepads.
    • All Flags.
    •  All Banners: Roll-Up Banners, X-Frame Banners, Vinyl Banners, Mesh Banners.
    • Car Magnets.
    • All Closing Signs: Closing Key Signs, House Photo Booth Frames, Selfie Photo Booth Frames.
  • Excludes commercial signs, hardware and accessories products only. For larger orders, please contact customer support for options.
  • Eligible Regions: GTA, Hamilton, Guelph, Cambridge, Kitchener, Waterloo, Niagara, London, Montreal, Ottawa. Since some postal codes may be located far away, eligibility is determined by your postal code rather than your city.
  • Transit time: Typically 1-2 days, depending on your postal code.
  • Free shipping does not cover losses from delays. Any delay is the responsibility of the shipping company. For time-sensitive products, we strongly recommend selecting the free in-store pickup option.
Explore Our Free Shipping in Full Details

Flat Rate Shipping

  • We offer convenient FLAT-RATE shipping for all orders. Please ensure your postal code and address are eligible for this service.
  • Applies to products sized up to 36" x 36":
    • All Signs: For Sale Signs, Sandwich Boards, Insert Signs, Directional Signs, Riders, Sleeves, and Remove Shoes Signs.
    • All Marketing Materials: Business Cards, Postcards, Feature Sheets, Real Estate Booklets, Flyers, Brochures, Door Hangers, and Presentation Folders.
    • All Stationery: Letterheads, Envelopes, and Notepads.
    • All Flags.
    • All Banners: Roll-Up Banners, X-Frame Banners, Vinyl Banners, and Mesh Banners.
    • Car Magnets.
    • All Closing Signs: Closing Key Signs, House Photo Booth Frames, and Selfie Photo Booth Frames.
  • Excludes commercial signs, hardware and accessories products only. For larger orders, please contact customer support for options.
  • Flat Rate shipping does not cover losses from delays. Any delay is the responsibility of the shipping company. For time-sensitive products, we strongly recommend selecting the free in-store pickup option.
  • Since some postal codes may be located far away, eligibility is determined by your postal code rather than your city.

Eligible Regions

Ontario

$15 Flat Rate Shipping Eligible Regions A:

City of Toronto, Richmond Hill, Markham, Aurora, Newmarket, Vaughan, King, Whitchurch-Stouffville, East Gwillimbury, Georgina, Pickering, Ajax, Whitby, Oshawa, Clarington, Uxbridge, Scugog, Brock, Mississauga, Brampton, Caledon, Oakville, Burlington, Milton, Halton Hills, Barrie, Peterborough, Kawartha Lakes, Orillia, Wellington, Dufferin, Ottawa, Kingston, Cornwall, London, Windsor, Kitchener, Waterloo, Guelph, Cambridge, Stratford, Brantford, Chatham, Hamilton, Sarnia, St. Thomas, Owen Sound, St. Catharines, Niagara, Welland, Thorold, Grimsby, Port Colborne, Fort Erie, Simcoe, Caledonia.

Transit time: Typically 1-2 days, depending on your postal code.

$25 Flat Rate Shipping Eligible Regions B:

Sudbury, Thunder Bay, Sault Ste. Marie, North Bay, Timmins, Kenora, Dryden, Fort Frances, Sioux Lookout, Atikokan, Red Lake, Kapuskasing, Kirkland Lake, Temiskaming Shores.

Transit time: Typically 1-3 days, depending on your postal code.

Quebec

$15 Flat Rate Shipping Eligible Regions:

Montreal, Quebec City, Laval, Longueuil, Sherbrooke, Gatineau, Trois-Rivières, Drummondville, Granby, Saint-Jean-sur-Richelieu, Victoriaville, Saint-Hyacinthe, Salaberry-de-Valleyfield, Brossard, Rouyn-Noranda, Val-d'Or, Baie-Comeau, Sept-Îles, Saguenay, Alma, Matane, Rimouski, Gaspé, Rivière-du-Loup, New Richmond, Chandler, Mont-Joli, Amqui, La Pocatière, Hull, Aylmer, Shawville, Maniwaki, Thetford Mines, Victoriaville, Trois-Rivières, Shawinigan, Saint-Georges, Saint-Jérôme, Magog, Joliette, Mont-Tremblant, Granby, Cowansville.

Transit time: Typically 1-2 days, depending on your postal code.

Manitoba

$25 Flat Rate Shipping Eligible Regions:

Brandon, Virden, Minnedosa, Souris, Neepawa, Steinbach, Selkirk, Beausejour, Lac du Bonnet, Stonewall, Gimli, Niverville, Teulon, Carman, Ste. Anne, Morris, Thompson, Flin Flon, The Pas, Churchill, Winnipeg, Portage la Prairie, Winkler, Morden, Dauphin, Altona, Treherne.

Transit time: Typically 2-3 days, depending on your postal code.

Saskatchewan

$25 Flat Rate Shipping Eligible Regions:

Regina, Saskatoon, Moose Jaw, Swift Current, Yorkton, Weyburn, Estevan, La Ronge, Prince Albert, Melfort, Nipawin, Tisdale, Creighton, Humboldt, Wadena, Yorkton, Melville, Canora, Lloydminster, Battleford, Kindersley, Kerrobert, Macklin, North Battleford.

Transit time: Typically 3-5 days, depending on your postal code.

Alberta

$25 Flat Rate Shipping Eligible Regions:

Edmonton, Fort McMurray, Grande Prairie, Lloydminster, Peace River, Athabasca, High Level, Red Deer, Camrose, St. Albert, Sylvan Lake, Wetaskiwin, Innisfail, Olds, Lacombe, Calgary, Lethbridge, Medicine Hat, Brooks, Cochrane, Airdrie, Okotoks, Jasper, Banff, Canmore, Hinton, Edson, Drayton Valley, Rocky Mountain House.

Transit time: Typically 3-5 days, depending on your postal code.

British Columbia

$25 Flat Rate Shipping Eligible Regions:

Vancouver, Burnaby, Richmond, Surrey, Langley, Delta, Coquitlam, New Westminster, Maple Ridge, North Vancouver, West Vancouver, Abbotsford, Kelowna, Kamloops, Penticton, Vernon, Salmon Arm, Prince George, Fort St. John, Dawson Creek, Victoria, Nanaimo, Courtenay, Campbell River, Qualicum Beach.

Transit time: Typically 4-6 days, depending on your postal code.

Prince Edward Island

$25 Flat Rate Shipping Eligible Regions:

Charlottetown, Summerside, Stratford, Montague, Kensington, Souris, Morell.

Transit time: Typically 3-5 days, depending on your postal code.

New Brunswick

$25 Flat Rate Shipping Eligible Regions:

Saint John, Moncton, Fredericton, St. Stephen, Oromocto, Sussex, Dieppe, Bathurst, Campbellton, Miramichi, Edmundston, Woodstock, Hartland, Grand Falls, Shediac, Sackville, Richibucto, Bouctouche, Florenceville-Bristol, Perth-Andover, Plaster Rock.

Transit time: Typically 2-3 days, depending on your postal code.

Nova Scotia

$25 Flat Rate Shipping Eligible Regions:

Halifax, Dartmouth, Bedford, Sackville, Eastern Passage, Sydney, Glace Bay, North Sydney, New Waterford, Sydney Mines, Port Hawkesbury, Kentville, New Minas, Wolfville, Windsor, Bridgewater, Lunenburg, Liverpool, Chester, Truro, New Glasgow, Amherst, Antigonish, Musquodoboit Harbour.

Transit time: Typically 2-3 days, depending on your postal code.

Explore Our Flat Rate Shipping in Full Details

Free In-Store Pickup

Pickup Details:

  • The Pickup Time: Monday to Friday, 8 AM to 5 PM (EST) and Saturday, 9:30 AM to 3 PM (EST).
  • The Pickup Address: 50 East Beaver Creek Rd, Unit #4, Richmond Hill, ON L4B 1G6. Please use the Shipping Door at the back of the unit.

Important Reminders:

  • Requests to switch from delivery to pickup must be made by 2:00 PM (EST). Please have your Agentprint.com order or invoice reference number(s) ready when making the request. 
  • Requests to change from pickup to delivery will no longer qualify for free delivery.
  • You can also arrange for your own courier to pick up your order.
  • Orders not picked up within 3 weeks of the pickup date will be disposed of.
Explore Our In-Store Pickup in Full Details

Shipping Terms and Conditions

Here are SOME important shipping terms and conditions:

  1. Production and Shipping Times: The time it takes to produce your product is separate from shipping time. Production times vary by product and can be checked on the product detail and Production Time Option pages. Please note that all production and shipping times are subject to change due to billing issues, file problems, reuploads, or holds.
  2. Cut-off Times: Orders placed after 1 PM (EST) on Fridays or weekends will be processed the next business day. Some products may have specific cut-off times due to additional processing needs. For same-day shipping, if available, orders must be placed before the designated cut-off time.
  3. Shipping Restrictions: We do not ship to PO boxes, APO/FPO addresses, or certain countries and regions. Free Shipping and Flat Shipping offers do not ship to northern areas. Please ensure your shipping address is eligible to avoid delays.
  4. Estimated Delivery Dates: We strive to meet the estimated completion date for your order, but delivery on the exact shipping date cannot be guaranteed. Turnaround times are estimates and not contractual.
  5. Local Deliveries: Local deliveries cannot be guaranteed for a specific day or time. Deliveries occur between 8 AM and 5 PM (EST) and are limited to the ground floor or building lobbies. If the driver cannot safely park, delivery may be returned to our facility for pickup.
  6. Lost, Delayed, or Damaged Packages: Once a package is sent, the shipping company is responsible for any issues. Please contact the shipping company directly for assistance with lost, delayed, or damaged packages.
  7. Undeliverable Packages: If a package is undeliverable, it will be returned to us. Any additional fees for re-shipping or returning the package will be the customer's responsibility. Please ensure your shipping address is accurate to avoid these charges and delays.
  8. Partial Shipments: We do not allow partial shipments. Orders will be held until all items are available to ship together.
  9. Changes to the Service: We reserve the right to withdraw or modify the terms of this service at any time without prior notice.
Explore Our Full Shipping Terms and Conditions

Frequently Asked Questions

Shipping time does NOT include the time needed to produce a product.
This limited-time offer applies to orders over $90 (excluding taxes and other fees) within the eligible designated areas.
Free shipping is applicable to select products and regions. Click here to check whether your order is eligible for free shipping.
Unfortunately, free shipping does not apply to expedited shipping options.
Flat-rate shipping means you pay a fixed fee for shipping, regardless of the order size or weight (within pre-defined limits).
Flat Shipping is currently available for a limited time in select postal codes within Manitoba, Saskatchewan, Alberta, British Columbia, Nova Scotia, New Brunswick, and Prince Edward Island. Please note that this service is not available for all areas within these provinces. Click here to check whether your order is eligible for flat-rate shipping.
Flat-rate shipping typically arrives within 2 to 4 business days. But it can take longer based on your shipping address.
Yes, we ship to all provinces in Canada and most states of the US.
Yes, you can track your order using the tracking number provided in your shipping confirmation email.
It depends on which stage of production your order is. Please contact us as soon as possible to check whether it is still possible to change your address.
No, we do not offer shipping to PO boxes.

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